67bc Privacy Policy

67bc ("we", "us", or "the platform") operates a trusted online gaming and betting service for users in Bangladesh. We treat the protection of our users' personal information as our highest priority.

The meaning of some important terms used in this Policy is explained below:

• Personal Information: Any information that can be used to identify a person — such as name, address, email, phone number, or banking details.
• Processing: Any activity involving the collection, storage, modification, use, transfer, or deletion of personal information.
• Third Party: Any person or organisation other than 67bc and the user.
• Cookie: Small data files stored on your device that improve website functionality.

67bc may collect your information in various ways. The types of information we collect are described below:

2.1 Registration and Account Information

Information you provide when creating an account includes: full name, date of birth, national identity card number (for KYC verification), home address, email address, and username and password.

2.2 Financial and Transaction Information

For deposits and withdrawals we collect payment-related information — such as bKash, Nagad, Rocket, or Upay mobile banking numbers, transaction history, and wallet balance. For card payments, Visa or Mastercard details are processed through a secure gateway.

2.3 Gaming Activity Information

We store information about your gaming history, bet amounts, win and loss records, session duration, and preferred game categories. This information is also used for responsible gaming monitoring.

2.4 Technical and Device Information

The following information may be collected automatically while you use 67bc:

• IP address and geolocation data
• Browser type and version
• Device type (mobile, tablet, desktop)
• Operating system
• Page visit time and duration
• Referral URL and click path

67bc collects and uses your personal information for the following legitimate purposes:

• Account Management: To handle registration, verify login, and ensure account security.
• Identity Verification (KYC): To prevent fraud and verify age. A minimum age of 21 is required to open an account at 67bc.
• Financial Transactions: To process deposits, withdrawals, and bonuses. The minimum deposit and withdrawal is ৳500.
• Customer Support: To resolve your issues and provide assistance.
• Responsible Gaming: To monitor gaming behaviour and help prevent problem gambling.
• Marketing and Promotions: To send you relevant offers and promotions, subject to your consent.
• Legal Compliance: To comply with applicable laws and regulations.
• Platform Improvement: To improve the site's functionality and user experience.

67bc does not sell your personal information to third parties. However, information may be shared with selected partners in certain circumstances:

4.1 Service Providers

We work with trusted third-party service providers to operate our platform — such as payment gateways, cybersecurity services, cloud storage, and analytics providers. These partners receive only the information necessary for their specific service and are required to comply with our privacy standards.

4.2 Game Software Providers

Our game providers, including Pragmatic Play and Spribe, may access game-related data. This access is strictly limited to game functionality.

4.3 Legal Requirements

In the case of a court order, government investigation, or legal obligation, 67bc may be required to disclose information to the relevant authorities.

4.4 Business Transfers

If 67bc undergoes a merger, acquisition, or sale of assets, user data may form part of the transferred assets. Users will be properly notified in advance of any such change.

67bc follows multiple layers of security measures to ensure the safety of your information:

• SSL/TLS Encryption: All data transmissions are protected with 256-bit SSL encryption.
• Data Encryption: Sensitive information stored on our systems is kept in encrypted form.
• Two-Factor Authentication (2FA): An additional security layer for users.
• Firewall and Anti-Fraud System: To prevent unauthorised access and fraudulent activity.
• Regular Security Audits: Our systems undergo regular penetration testing and security reviews.
• Access Controls: Staff access to data is role-based and limited to what is necessary.

While we ensure the highest level of technical protection, data transmission over the internet is not completely risk-free. Should a security breach occur, we will notify you promptly in accordance with applicable law.

67bc uses various types of cookies on our website. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings.
• Analytics Cookies: To understand patterns of site usage.
• Marketing Cookies: To display relevant advertisements (subject to your consent).

6.2 Cookie Controls

You can control or delete cookies from your browser settings. Please note that disabling essential cookies may cause some site functionality to stop working.

67bc retains your personal information for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law.

• Active Accounts: Full records are retained for as long as the account is active.
• Closed Accounts: Financial transaction records are retained for a minimum of five years after account closure.
• KYC Documents: Retained in accordance with legal requirements.
• Cookie Data: Deleted at the end of a session or after a set period, depending on the type.

After the required period has ended, your information is securely deleted or anonymised.

67bc's services are for persons aged 21 and above only. We do not intentionally collect any information from minors.

Age verification is mandatory at registration. If it becomes known that a minor has created an account using false information, we will close that account immediately and delete the associated information.

If you believe that a minor is using our platform, please contact us.

In some cases your information may be processed or stored outside Bangladesh. When this occurs we ensure that:

• The country receiving the information has adequate data protection laws in place, or
• Appropriate contractual safeguards are in place with the third party.

We always ensure that our privacy standards are maintained for international transfers and that your information is properly protected.

67bc reserves the right to amend this Privacy Policy as needed. For any significant changes we will:

• Publish a notice on the website.
• Send a notification to your registered email.
• Clearly state the date on which the new policy takes effect.

Continued use of the platform after an update will be taken as your consent to the revised policy. We therefore recommend that you review this page regularly.

If you have any complaint regarding the management of your personal information, please follow the process below:

• Step 1: Contact our support team directly. Most issues are resolved at this stage.
• Step 2: If the support team is unable to provide a satisfactory resolution, send a formal complaint to our Data Protection Officer.
• Step 3: You have the right to lodge a complaint with the relevant regulatory authority if needed.

We take every complaint seriously and work to resolve it as quickly as possible.